Phone: 941-266-5629 Fax: 888-498-4926
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OUR STAFF
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Our staff is committed to providing your family with great medical care and respecting your personal choices in the care your child receives. Each staff member is trained to provide care with honestly, integrity, compassion and deep understanding for family's choices and preferences.
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Rinae Arthur
Rinae is one of our amazing front deks! She is a mom of a lovely little baby girl, and a big lover of animals. Her favorite hobby is watching the annual rodeo in Arcadia with her family!
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Some of her job responsibilities are summarized below:
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Supervises the daily operation of the office, including helping staff establish deadlines for work assignment and completion, and monitoring work status and progress. Re-allocates staff resources as appropriate based on daily physician schedules, time-off, and capacity. Fosters teamwork between staff and physicians.
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Actively participates in the daily operation of the offices.
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Provides assistance to office staff members in order to ensure the office runs orderly for the physicians and patients.
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Responsible for managing personnel related activities including, scheduling hours, accurate timekeeping, attendance, time off requests, leave of absences, employee relations issues, performance evaluations and overtime management.
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Manages office level billing procedures, patient registration, diagnosis coding, applicable collection of co-payment and outstanding balances from patients while ensuring full compliance with established cash control policies and procedures.
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Calling patients for follow-up appointments, insurance eligibility, and of course, being a positive role model to each child she greets!
Terry Hubler
Terry is a vibrant, caring and compassionate front desk! She has years of experience working as an admin and front desk in the medical field. She is a mom, a North Port local, and a sports mom! Her boys are her life. She lives with her loving husband locally, and goes above and beyond for each patient.
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Some of her job responsibilities are summarized below:
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Supervises the daily operation of the office, including helping staff establish deadlines for work assignment and completion, and monitoring work status and progress. Re-allocates staff resources as appropriate based on daily physician schedules, time-off, and capacity. Fosters teamwork between staff and physicians.
-
Actively participates in the daily operation of the offices.
-
Provides assistance to office staff members in order to ensure the office runs orderly for the physicians and patients.
-
Responsible for managing personnel related activities including, scheduling hours, accurate timekeeping, attendance, time off requests, leave of absences, employee relations issues, performance evaluations and overtime management.
-
Manages office level billing procedures, patient registration, diagnosis coding, applicable collection of co-payment and outstanding balances from patients while ensuring full compliance with established cash control policies and procedures.
-
Calling patients for follow-up appointments, insurance eligibility, and of course, being a positive role model to each child she greets!
Victoria Trefil
Victoria is a wonderful front desk, mom, and health enthusiast. She also speaks Russian. She is a proud mom and bonus mom!
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Some of her job responsibilities are summarized below:
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Supervises the daily operation of the office, including helping staff establish deadlines for work assignment and completion, and monitoring work status and progress. Re-allocates staff resources as appropriate based on daily physician schedules, time-off, and capacity. Fosters teamwork between staff and physicians.
-
Actively participates in the daily operation of the offices.
-
Provides assistance to office staff members in order to ensure the office runs orderly for the physicians and patients.
-
Responsible for managing personnel related activities including, scheduling hours, accurate timekeeping, attendance, time off requests, leave of absences, employee relations issues, performance evaluations and overtime management.
-
Manages office level billing procedures, patient registration, diagnosis coding, applicable collection of co-payment and outstanding balances from patients while ensuring full compliance with established cash control policies and procedures.
-
Calling patients for follow-up appointments, insurance eligibility, and of course, being a positive role model to each child she greets!
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Melanie Garguilo
Melanie is our amazing scribe, patient advocate, and chart review go-to person. You may get a phone call from her about your refills, lab results, etc. She works remotely from Connecticut! She is a wonderful mom and wife, and adores her family, God, and working in pediatrics!
Some of her job responsibilities are summarized below:
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Accurately document patient encounters and clinical information in real time with Dr. Patel and NPs
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Maintain complete and compliant medical records within the EMR
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Apply correct ICD-10, CPT, and HCPCS codes for visits and procedures
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Support providers with chart preparation, clarification, and follow-up documentation
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Review, organize, and track incoming lab and diagnostic results
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Communicate results to providers and patients following established protocols
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Identify and escalate abnormal or urgent findings
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Ensure accuracy, timeliness, and confidentiality in all documentation and workflows
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Assist in improving chart quality and coding accuracy
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Work collaboratively in a fast-paced healthcare environment
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Call patients about their follow up and lab results
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Ensure all the Telephone Encounters get directed to the correct provider
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Medical Assistants:
Jessica Ehlke
Jessica is a medical assistant and a Nursing student! Her dream is to be an RN and graduate 2027, and work in pediatrics as an RN. She has prior experience in the medical field and balances work and school.
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Some of her job responsibilities are summarized below:
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Support pediatric providers during patient exams and procedures
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Obtain and document vital signs, growth measurements, and patient history
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Prepare exam rooms and ensure a clean, safe, child-friendly environment
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Assist with vaccinations, lab draws, and point-of-care testing
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Provide comfort, reassurance, and positive care for children and their families
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Communicate clearly with parents regarding instructions and follow-up care
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Manage patient flow and appointment efficiency
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Maintain accurate, timely documentation in the EMR
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Assist with lab result coordination and provider follow-up
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Ensure compliance with safety, infection control, and HIPAA standards
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Support a collaborative, compassionate pediatric care team
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Hanna McBride
Hanna is a medial assistant with a unique background in childhood development. She is a CNA, CCMA, and is enrolled into pre-medical track at a local college. Her goal is to pursue medicine and work with children as a provider in the future. She is also a "dog mom" and loves animals!
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Some of her job responsibilities are summarized below:
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Support pediatric providers during patient exams and procedures
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Obtain and document vital signs, growth measurements, and patient history
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Prepare exam rooms and ensure a clean, safe, child-friendly environment
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Assist with vaccinations, lab draws, and point-of-care testing
-
Provide comfort, reassurance, and positive care for children and their families
-
Communicate clearly with parents regarding instructions and follow-up care
-
Manage patient flow and appointment efficiency
-
Maintain accurate, timely documentation in the EMR
-
Assist with lab result coordination and provider follow-up
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Ensure compliance with safety, infection control, and HIPAA standards
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Support a collaborative, compassionate pediatric care team
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Megan Pierce
Megan is a medical assistant who is handles our acute walk-in sick side. She is a proud mom of two kiddos, and very passionate about working in pediatrics.
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Some of her job responsibilities are summarized below:
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Support pediatric providers during patient exams and procedures
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Obtain and document vital signs, growth measurements, and patient history
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Prepare exam rooms and ensure a clean, safe, child-friendly environment
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Assist with vaccinations, lab draws, and point-of-care testing
-
Provide comfort, reassurance, and positive care for children and their families
-
Communicate clearly with parents regarding instructions and follow-up care
-
Manage patient flow and appointment efficiency
-
Maintain accurate, timely documentation in the EMR
-
Assist with lab result coordination and provider follow-up
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Ensure compliance with safety, infection control, and HIPAA standards
-
Support a collaborative, compassionate pediatric care team
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Abbigail Powell
Abbigail is an experienced medical assistant who is also an Emergency Medical Technician (EMT), graduating from Charlotte Technical College. She is a North Port local, and has years of experience working in the medical field. She loves spending time with her family.
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Some of her job responsibilities are summarized below:
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Support pediatric providers during patient exams and procedures
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Obtain and document vital signs, growth measurements, and patient history
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Prepare exam rooms and ensure a clean, safe, child-friendly environment
-
Assist with vaccinations, lab draws, and point-of-care testing
-
Provide comfort, reassurance, and positive care for children and their families
-
Communicate clearly with parents regarding instructions and follow-up care
-
Manage patient flow and appointment efficiency
-
Maintain accurate, timely documentation in the EMR
-
Assist with lab result coordination and provider follow-up
-
Ensure compliance with safety, infection control, and HIPAA standards
-
Support a collaborative, compassionate pediatric care team
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Amanda Ryan
Amanda has been with Gold Star for many years now and she is a highly experienced medical assistant. She is a loving mom and loves spending time with her family.
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Some of her job responsibilities are summarized below:
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Support pediatric providers during patient exams and procedures
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Obtain and document vital signs, growth measurements, and patient history
-
Prepare exam rooms and ensure a clean, safe, child-friendly environment
-
Assist with vaccinations, lab draws, and point-of-care testing
-
Provide comfort, reassurance, and positive care for children and their families
-
Communicate clearly with parents regarding instructions and follow-up care
-
Manage patient flow and appointment efficiency
-
Maintain accurate, timely documentation in the EMR
-
Assist with lab result coordination and provider follow-up
-
Ensure compliance with safety, infection control, and HIPAA standards
-
Support a collaborative, compassionate pediatric care team
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